Shipping update + shipping costs
over 4 years ago
– Sun, Jun 05, 2022 at 11:11:28 AM
As you know the ship with Titans Terrain left the port in China on May 15th. The ship we are on is called the Ever Sigma, and it is now someone in the middle of the Pacific Ocean. Its first stop is in Tacoma Washington and from there, its onward to Vancouver British Columbia. In Vancouver it will be loaded onto a train where it will travel to Minneapolis. From there it will get on a truck to our warehouse. Once in the warehouse we expect to pack and ship out every order within 1 week. (Its a long journey!) Depending on how far you are from our warehouse you will start receiving them within days while some further customers will get them within weeks.
Shipping Update
In our last update I told you that we expected the ship to arrive in Vancouver by June 3rd. Unfortunately the ship was delayed in one of the other Chinese ports it visited and is now expected in Vancouver on June 14th. I have spoken with our shipping partner and they said this kind of delay in normal and to expect additional possible delays as the ship visits Tacoma and then Vancouver. It is not uncommon for a ship to be held up by several weeks waiting to dock or clear customers. For this reason we won’t have specifics until it is safely unloaded and on the train, but we will update you as we get new information. All that said, and even will more delays we are still on track to meet our original project timeline of having all copies shipped out by August!
Shipping Costs
We’ve worked with our warehouse and put together the final cost for shipping Titans Terrain to you all. Below you will find a rubric that breaks down the cost per region based on the type of bundle you purchased. All sets of Titans Terrain including the expansion are roughly the same size and thus require the same shipping price. (Eg. If you are buying the core + expansion set, each box will ship separately and cost roughly the same each time). You may notice that the cost for shipping has gone up from our original estimate, this is due to the increase in shipping costs globally along with the slight increase in weight from us using thicker card stock.
To keep things simple we are charging shipping now for your full order, even though the expansion packs won’t arrive until later in the year. Backerkit makes it challenging to charge shipping separately for our expansion packs and advised us to do it all at once.
If you purchased a large order of 10+ units of Titans Terrain we will contact you directly to see if there is a retailer based shipping option available.
Taxes & VAT
Some regions require us to collect taxes or VAT. For Canada, UK and parts of the EU we are collecting taxes/VAT as part of the shipping costs so we can pay them for you. The cost of the taxes/VAT have already been added to the totals below. In many cases this greatly simplifies the process and also avoids additional duty fees. We’ve only collected taxes/VAT in the regions that say so on the image below. If taxes are required in your region and we have not collected them, you may need to pay them at time of delivery. (This is very uncommon)
Timeline
Lock Orders - Monday June 6th
When we lock orders in Backerkit it means that you can no longer make adjustments to your order. Nothing else happens at this time other than that.
Charge cards - Friday June 10th
All customers will be charged their shipping costs on June 10th. This is calculated based on the shipping cost table above. Customers who purchased through Backerkit will be charged for their order + shipping costs. Make sure your card information is up to date and you have an available balance so it all works smoothly.
Lock Addresses - Friday June 17th
This is the last day to update your shipping address. After this date, addresses will be locked in and no longer able to change.
Start Shipping - (Late June - Early July)
Once Titans Terrain arrives in the warehouse we will ship them out within a week. We currently expect that to happen on July 25th, but delays of up to a couple weeks are very possible.
I’m so excited to see Titans Terrain getting ever closer to delivery each day and I can’t wait to get it in your hands. Also I know I just threw out a lot of information so if you have any questions, don’t hesitate to ask below or email us directly [email protected].
Thanks for all your continued support!
-Brian
Titans Terrain is on the Ocean!
over 4 years ago
– Thu, May 19, 2022 at 04:19:02 PM
Titans Terrain is on the boat!
I’m very excited to say that all 5000 sets of Titans Terrain left the port in China on May 15th. It’s on a ship called Ever Sigma that is bound for Vancouver, and if you’re curious you can even track it in real-time here. It's expected to arrive in Vancouver on June 3rd and from there, take a train to our warehouse in Minneapolis by June 13th. Our warehouse team are pros so they will be shipped out to backers shortly after.
Check out the 5000 sets of Titans Terrain just as they left the factory.
Check out the Cathedral Square expansion live
Our beautiful Cathedral Square Expansion pack is finally ready to start production and we have our first prototypes in studio. We are debuting them publicly on Thursday the 19th live on Tabletop Titans. We will be starting mass manufacturing of the Expansion pack in the next couple weeks and we’ll keep you all up to date with the progress. Check out some photos of it in action.
Locking Backerkit on June 3rd
We will be locking the Backerkit in 2 weeks. At that time you will be charged the shipping amount and your address will be locked in. If you need to change your address you should private message us through Kickstarter or email us at [email protected].
We are so excited to be at this stage and so thankful for all the support.
Project Update
over 4 years ago
– Wed, Apr 27, 2022 at 04:15:18 AM
Hey Backers,
Manufacturing update
We’ve received our first batch of Titans Terrain from the factory and we are so excited to finally get production units. We found that the velcro used on a couple tiles was not strong enough so we’ve asked the factory to add some additional velcro (shown below) which has solved the problem. This has required an extra couple weeks of manufacturing and we expect everything to be wrapped up by April 30th. That means an entire container of 5000 Titans Terrain units should be on a boat by May 15th!
Shipping timelines are still on track!
Our original shipping timelines for backers was between June and August 2022. Despite a delay in manufacturing, we are still on track to meet this window. We expect the majority of units to arrive within late July or August.
Cathedral Grove Expansion Prototypes!
We finally have finished prototypes of the entire Cathedral Grove expansion pack. These are being shipped to us right now and we will feature them on the channel within a couple weeks. Manufacturing should start in May which is a bit behind schedule, but we planned for delays so we expect to still make the shipping deadline of October 2022.
We look forward to featuring the Cathedral Grove on stream and we will be sure to update you with shipping updates as we get them.
-Brian
Manufacturing is almost done!
over 4 years ago
– Sat, Mar 26, 2022 at 02:24:23 AM
Hi backers!
We’ve been working hard over the last couple months and I’m happy to say that manufacturing is on schedule to be completed by March 30th as originally planned. We are now arranging for the shipping containers to bring it to our warehouse in the US. We will keep you updated as the terrain makes its way around the world.
We expect to have a handful of sets off the production line sent directly to the studio by April 20th and we will be sure to shares some videos showcasing the finished production units when they arrive.
Cathedral Grove expansion pack nearly complete
We are only 5 days away from locking the art and design for the Cathedral Grove expansion pack. Once complete we will be sending it off for production which we expect to start in April. We are putting the final touches on art but I’m happy to show some of the works in progress.
The sepulchre
A large U shaped building that provides a lot of cover. It also has a perfect snipers nest on the second floor lets you pop out and take a crack shot.
The Sanctuary Wall
A large T shaped building that works great in the center of the table to lock down firing lanes and provide broad cover across the table.
The Cathedral
A huge double tile centerpiece that dominates the battlefield. We will be debuting this structure on our channel in a couple weeks when we play with the entire expansion pack. For now we will leave you with this glimpse at one of the wall textures.
We hope to post again next week with confirmation that the manufacturing of the core set is complete and shipping is starting!
We're hiring!
over 4 years ago
– Fri, Feb 25, 2022 at 02:38:06 PM
Since our last update, Titans Terrain has been going through its first couple weeks of production at the factory and everything is going perfectly to plan! We’ve recently heard that manufacturing will be completed between April 15th - 30th, which is exactly when we predicted it would be during the campaign. We will give you periodic updates as we know more.
Hiring artists!
Now that our first generation Titans Terrain product has started manufacturing we're excited to get started on our next set of designs.
We're looking for an artist to work with us and help design new sets of Titans Terrain. To learn more about how we make Titans Terrain you can check out this post we made https://www.kickstarter.com/projects/tabletoptitans/titans-terrain/posts/3364438.
If you’re interested in working with us please email Brian with a copy of your portfolio at [email protected].